Welcome to Retail Link
Forms are listed below, click on the form name to open it:
Add or Remove Manager | Add or Remove Staff | Update Contact Details & Trading Hours | Order Name Badge
Business Type Change | Business Name Change | Business Structure Change | Change in Representative
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Support Services
Australian Lottery and Newsagents Association (ALNA) | Website | WA Representative: Dean Scott
An industry body advocating for lottery agents and newsagents in Australia. For Lotterywest retailers, they provide advocacy to governing bodies, industry trends and insights affecting lotteries and newsagents, and support on employee relations and legal agreements. ALNA also maintains an interest list for prospective lottery business owners.
Small Business Development Corporation (SBDC) | Phone: 133 140 or (08) 6552 3300 | Website
Provides free, confidential advice and resources to help small businesses in Western Australia start, grow, and thrive. They also offer some business development courses for managers and owners.
Chamber of Commerce and Industry WA (CCIWA) | Phone: 1300 422 492 | Website
Offers business support services including training, advocacy, international trade assistance, and workplace relations advice.
PeopleSense Employee Assistance Program | Phone: 1300 307 912 or 1800 258 487
Online portal | Email: reception@peoplesense.com.au
Offers free, confidential counselling and wellbeing services for retailers and their immediate families through Employee Assistance Programs.
LeaseMap | Website
Provides independent, data-driven rental market insights and lease benchmarking for commercial properties across Australia. Their services help tenants and organisations negotiate better lease terms with confidence.
Contact us
Our Customer Services team are available:
Monday to Friday: 6.00am to 9.00pm
Saturday: 6.00am to 8.00pm
Sunday: 8.00am to 7.00pm
Public Holidays: 8.00am to 8.00pm
Call us on 133 777
Email us at contact@lotterywest.wa.gov.au
Please include how you would like us to contact you, and as much information as possible to help us respond to your query and we'll aim to respond within two business days.
Contact your Retail Business Partner directly - they can answer any questions you have about your sales and work with you on business development strategies. Your RBP is available from Monday to Friday between 8:30am and 4:30pm.
